Privacy Policy

Privacy Policy

Last updated: January 2026

This privacy policy (the “Policy”) is intended to inform you of the types of information Dental Shield, LLC dba RENOVA (“we,” “us,” or “our”) collects, as well as our policies and practices regarding the collection, use, and disclosure of that information through the web pages at
https://renovaatl.com/

Please read this Policy carefully, because by using the Site, you are acknowledging that you understand and agree to the terms of this Policy, and consent to the manner in which we may collect, use, and disclose the foregoing information. If you do not agree to the terms of this Policy, please do not use the Site.

We encourage you to check this Site periodically for any changes. Your continued use of the Site, our products, and services following the posting of changes to these terms will mean you accept those changes. We reserve the right to change the provisions of this Policy at any time.

RENOVA may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will provide a more prominent notice, such as sending an email notification or displaying a notice on our website.
By continuing to use our services after these changes, you agree to the revised Privacy Policy. We encourage you to periodically review this policy for the latest information on our privacy practices.

If we make material changes to this Privacy Policy, we may notify you by email or by posting a prominent notice on our website.

This Policy applies solely to information collected by the Site. It will notify you of the following:

What Information Do We Collect?
How Do We Use Your Information?
Do We Share Your Information?
SMS Communications
SMS Opt-Out
Your Privacy Rights — Access to and Control Over Information
How to Opt Out of Targeted Advertising
Does This Policy Apply to Other Websites Linked To Or From the Site?
Do We Collect Information From Children Under the Age of 16?
What Steps Do We Take To Protect Your Information?

What Information Do We Collect?

Personal Information You Provide to Us

We only have access to and collect personal information (for example, your name, date of birth, social security number, credit card number, mailing or billing address, telephone number, or email address, and communication preferences – collectively, “Personal Information”) that you voluntarily give us via email, online forms, text messaging, or other direct contact from you.

Information Collected by Automated Means

Whenever you use the Site, we, as well as any of our third-party advertisers and/or service providers, may use a variety of technologies that automatically collect information about how the Site is accessed and used (“Usage Information”). Usage Information may include, in part, browser type, operating system, the page served, the time, how many users visited the Site, and the website you visited immediately before the Site.

Device Identifiers

Usage Information we may collect includes your IP address, MAC Address, or other unique identifier (“Device Identifier”). We may associate your Device Identifier with your Personal Information.

Cookies and Web Beacons

We may use cookies and web beacons to track usage, enhance your experience, and analyze advertising effectiveness.

Analytics

We use analytics tools, including Google Analytics, to understand how users interact with our Site.
Dental Intelligence (“Di”) assists us with advertising and may use cookies to display relevant advertisements on third-party platforms.

How Do We Use Your Information?

Registration
Information collected during registration is used to contact you regarding services you requested.

Orders
Information provided during purchases is used for billing and order fulfillment.

Surveys and Contests
Information is used to administer promotions and improve our services.

Customer Service
Unless you request otherwise, we may contact you regarding updates, services, or policy changes.

Chat
Chat functionality may be used to respond to inquiries and collect contact details.

SMS Communications

By providing your mobile phone number, you consent to receive text messages from Dental Shield, LLC dba RENOVA for purposes including appointment reminders, customer service communications, and informational or promotional messages.

Message frequency may vary.
Message and data rates may apply.
Consent to receive text messages is not a condition of purchase.

Do We Share Your Information?

Renova / Dental & Facial Aesthetics remains committed to maintaining the highest privacy standards for all personal information gathered through our text messaging services. We do not sell, rent, distribute, or share your personal data with third parties without your explicit consent unless required by law. Any information provided to third parties supports service delivery only, and never for marketing purposes.

We may share Personal Information with trusted third-party service providers solely for purposes such as:

  • Processing payments
  • Customer relationship management
  • Service analytics and improvement
  • Security, compliance, and operational support

These third parties are contractually obligated to use your information only as necessary to provide services on our behalf.

We do not sell, rent, or share consumers’ mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors providing support services (such as customer service or messaging platforms). Text messaging originator opt-in data and consent will not be shared with any third parties.

We may disclose Personal Information if required by law or to protect the rights, safety, and security of our users or business. In the event Dental Shield, LLC dba RENOVA is acquired, Personal Information may be transferred as part of that transaction.

SMS Opt-Out

You may opt out of receiving text messages from us at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive. Once you opt out, you will no longer receive text messages unless you re-enroll.

For assistance, reply HELP or contact us at 470-494-4242.

Your Privacy Rights — Access to and Control Over Information

You may contact us at any time to:

  • Review Personal Information we have about you
  • Correct or update your information
  • Request deletion of your information
  • Opt out of marketing communications

How to Opt Out of Targeted Advertising

You may opt out through the Digital Advertising Alliance at
https://www.aboutads.info/choices/

You may opt out of Google Analytics at
https://tools.google.com/dlpage/gaoptout

Does This Policy Apply to Other Websites Linked To Or From the Site?

This Policy applies only to this Site. We are not responsible for third-party websites or their privacy practices.

Do We Collect Information From Children Under the Age of 16?

The Site is not intended for children under 16, and we do not knowingly collect Personal Information from children under 16.

What Steps Do We Take To Protect Your Information?

Renova / Dental & Facial Aesthetics takes the security of your personal information very seriously. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously monitor our systems to ensure your information is safe and secure, and we are committed to maintaining the highest levels of data protection to safeguard your privacy.

Miscellaneous

This Policy and the privacy practices of RENOVA are governed by the laws of the State of Georgia, United States.

Changes to the privacy policy

Renova / Dental & Facial Aesthetics may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will provide a more prominent notice, such as sending an email notification or displaying a notice on our website.
By continuing to use our services after these changes, you agree to the revised Privacy Policy. We encourage you to periodically review this policy for the latest information on our privacy practices.

Questions?

If you have questions about this Policy, please contact us at:
📞 470-494-4242
📧 info@renovaatl.com

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